Support

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Making stickers

How do I turn a photo of my cat or dog into a sticker?

Pick a photo from your library or take one with the camera. PAPLO cuts out the subject in a tap. From there you can fix the edge with the eraser and restore brush, add an outline and a caption, and save the sticker to your library. Pets, friends and food all work the same way.

The cutout missed part of my pet. How do I fix it?

Open the cut-out editor and brush over the edge. Erase removes pixels. Restore brings pixels back from your original photo. If you want to begin again, use Start over, which keeps the automatic cut-out. You can also use the whole photo as a sticker instead of cutting out the subject.

How do I make a GIF sticker?

Open GIF, pick up to 12 stickers, choose how each one moves, then tap Save GIF. You can send the finished GIF to any chat app. Making GIFs is free and unlimited. Some effects and scenes are part of Plus.

How is PAPLO different from iPhone Live Stickers or WhatsApp’s own sticker maker?

The built-in tools are fine for one quick sticker. PAPLO is for making many: you can shoot or pick lots of photos and have them all cut out at once, add borders and captions, make GIF stickers and collages, build sticker packs, and send to WhatsApp, Telegram, Messages or any chat app.

Can I make animated or GIF stickers from my photos?

Yes. In GIF you pick up to 12 stickers and choose how each one moves, then save an animated GIF to send to any chat app. See "How do I make a GIF sticker?" for the steps.

Which phones does PAPLO work on?

PAPLO works on iPhone with iOS 15.5 or later and on Android phones with Android 7.0 or later.

Sending

Does it work with WhatsApp and Telegram?

Yes. Group stickers into a pack in Packs, then choose Send to and pick WhatsApp or Telegram. PAPLO sends WhatsApp packs of 3 to 30 stickers. On iPhone you can also send a pack to Messages. A single sticker can go to any chat app. Only apps installed on your phone show up in the list.

How do I send a single sticker?

Open the sticker and tap Share. On Android, the Send sticker sheet lists your installed chat apps, like WhatsApp and Telegram. On iPhone it has Messages, and More opens the share sheet for WhatsApp and the rest. Save adds the sticker to your Photos or Gallery, and Copy puts it on your clipboard so you can paste it in any chat.

Where do I find my pack after adding it?

After adding the pack, find it in the WhatsApp sticker tray in a chat, the Telegram sticker panel in a chat, or the Messages sticker drawer.

Plus and purchases

Is PAPLO free?

Making, sending and exporting stickers is free, with no limits and no watermark. Every tool is unlimited, and each catalog has free items. The rest are part of PAPLO Plus, a one-time purchase, and you can try them first. Sending is always free. There are no ads, no subscription and no account.

What’s in PAPLO Plus?

Plus unlocks the rest of each catalog: more borders, add-ons, GIF effects and scenes, collage styles, Spotlight frames and sticker packs. It is one purchase, not a subscription. See everything in PAPLO Plus. You can try any Plus item on your own stickers first. To send a collage, GIF or Spotlight that uses Plus items, get Plus or switch those items to free ones. Making, sending and exporting regular stickers stays free either way. Refunds are handled by Apple or Google; see the terms.

How do I restore my purchase?

Open Settings in PAPLO and tap Restore purchase. On iPhone, PAPLO checks the Apple Account you are signed in with; if asked, sign in to the same account you used to buy Plus. On Android, it checks the Google account that is signed in to Google Play on your phone. You will see "Plus restored." when it works, or "No purchase found for this account." if that account has no purchase. If you see a message about reaching the store, check your connection and try again.

Is there a sticker maker app without a subscription?

Yes, PAPLO. It is free to use, and PAPLO Plus is an optional one-time purchase, not a subscription. There are no ads and no account.

Does PAPLO add a watermark?

No. Stickers you make and export with PAPLO never carry a watermark, free or with Plus.

Privacy and backup

Are my photos uploaded?

No. There is no PAPLO account, and your photos are processed on your phone. The app only downloads ready-made sticker packs from PAPLO; it never uploads your photos. Backup is optional and goes only to your own iCloud (iPhone) or Google Drive (Android). On Android, Google ML Kit may send diagnostics and usage data to Google, but not your photos. The details are in the privacy policy.

How do I back up my stickers or move them to a new phone?

Open Settings and go to Backup & restore. Choose Create backup file to save your library wherever you like, then use Restore from file on the other phone. Restoring adds the backup to your library and does not replace what is already there. Optional cloud backup uses your own iCloud (iPhone) or Google Drive (Android). PAPLO has no server that can access your backup; the app on your devices downloads it only when you choose to restore.

Troubleshooting

My pack will not send to WhatsApp or Telegram.

Check that the app is installed on your phone, since only installed apps appear under Send to. PAPLO sends WhatsApp packs of 3 to 30 stickers. If an app fails to open, try More in the send sheet, or save the stickers to Files and share them from there. Still stuck? Email us and tell us which app and phone you use.

PAPLO cannot save to Photos.

PAPLO needs permission to add to your photo library before it can save a sticker, collage or GIF. Open your phone’s Settings, find PAPLO, and allow access to Photos, then try Save again.